1.- Concept of Cookies:
Cookies are small text files that are downloaded and stored on the terminal (computer/smartphone/tablet) of the user when accessing certain web pages and allow the Website to remember browsing preferences and navigate efficiently, making the interaction between the user and the Website faster and easier.
The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address, or bank details) as no data that can personally identify the user is collected.
According to the EU directive, cookies that require the informed consent of the user are all but those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.
Without your express consent (by activating cookies in your browser) FENERS will not link the stored data in the cookies with your personal data provided during the use of the Web.
2.- What cookies are used for:
Cookies make it possible to use a user's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user's next visit and make the Website or applications more useful.
3.- Types of cookies used on the Web Site:
The Website uses the following types of cookies:
- Depending on the entity that manages the domain from which the cookies are sent:
- Third-party cookies: these are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
- Depending on the length of time they remain activated:
- Session cookies: these are a type of cookie designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion.
- Persistent cookies: these are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
- Depending on the purpose for which the data obtained through cookies are processed:
- Advertising Cookies: These are those that allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the editor has included on a website, application, or platform from which provides the requested service based on criteria such as the edited content or the frequency at which the ads are displayed. They allow to offer advertising related to the interests of the User.
- Analytical Cookies: When the user enters the Website, through this tool, anonymous information is collected in a standard way about the user's browsing and behavior patterns.
Google Analytics enables cookies in the Website domain called:
- "__utma": is necessary for the operation of Google Analytics and has an expiration period of 2 years.
- "__utmz": is used to perform the location of the visit, that is, from where and how the user has arrived at our website and expires after 6 months.
- "_Utmb": This cookie records the time of arrival to the page and expires 30 minutes after the last page view. It is automatically deleted when you change websites or close the browser.
Depending on the entity that manages cookies, their use may be given by:
- Own Cookies: These are those that are sent from our own equipment or domain.
- Third-party cookies: are those that are sent from a computer or domain that is not managed by us, but by a third party. We use third-party cookies to report Service usage statistics, deliver advertisements on and through the Service.
The companies that use analytics and advertising cookies on the Website are listed below:
- Google: the site uses the Google Analytics service, which is provided by Google, Inc., an entity whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
- Stripe: Used to process credit card payments. It uses a cookie to remember the user and allows FENERS to process payments without storing credit card data on FENERS' servers.
- What are your options regarding cookies?
You can set and modify your cookie preferences at any time using the Cookie Management Preferences Tool available on the FENERS website.
5.2. Browser and Device Controls
All browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, to gain more precise control over privacy, these settings are located in the "options" or "preferences" menu of your browser.
If you do not want to be tracked by cookies, Google has developed a plug-in to install on your browser that you can access at the following link: http://goo.gl/up4ND.
In each browser the operation is different, the "Help" function will show you how to do it:
- Safari: https://support.apple.com/kb/ph21411?locale=es_ES
In addition, you can also manage the cookie store in your browser through tools such as the following:
- Ghostery: www.ghostery.com/
- Your online choices: www.youronlinechoices.com/es/
5.3. What happens if I disable cookies?
Changes you make to your cookie preferences may make browsing the Website a less satisfactory experience. In some cases, you may not even be able to use parts of the website. Opting out of the placement of advertising cookies does not mean that you will not see advertisements; it means that you will not see targeted advertising.
Please note that if you use the browser or device controls and/or delete or clear cookies from your device after you have changed your cookie preferences, the next time you visit the website our cookie banner will appear and you will need to select your preferences again. Therefore, please ensure that your preferences contained in the Cookie Management Preferences Tool are up to date.
6.- Conservation period of cookies:
The retention period varies depending on the category of cookies. For example, session cookies only last until you close your browser. Persistent cookies have a longer lifetime and are not automatically deleted when you close your browser.
Generally, each category of cookies is set in your browser for the following time periods:
- The browsing session: expire when you close your browser.
- The short term: they expire in 1 month or less. They are used to remind you and the products you are interested in for subsequent short-term visits.
- Short to medium term: They last between 1 month and 1 year. They are used to remember your language and the country you are in, to provide product recommendations for future visits, and to personalize advertising based on your interests.
- Long-term: They expire more than 1 year after installation and are used to recognize you across devices, to integrate with third-party tools such as social networking websites, and to facilitate our understanding of how the website is used over a longer period.
We actively review the information and securely delete it when there is no longer a legal, business, or customer need to retain it; or in some cases anonymize it to continue to use it for administrative or statistical purposes or to develop aggregate profiles and segmentations to help us learn more about our general customer types, their needs, and relevant preferences.
7.- More information about cookies: