Cookie Policy

In compliance with Law 34/2002, dated July 11, 2002, on information society services and electronic commerce, following the guidelines of the Spanish Data Protection Agency and the provisions of the European Data Protection Regulation 2016/679 EC, PRELESO VENTURES SL. informs you that FENERS' websites and online services may use cookies.

1.- Concept of Cookies:

Cookies are small text files that are downloaded and stored on the terminal (computer/smartphone/tablet) of the user when accessing certain web pages and allow the Website to remember browsing preferences and navigate efficiently, making the interaction between the user and the Website faster and easier.

The information collected by cookies is anonymous and does not contain any sensitive information (such as name, address, or bank details) as no data that can personally identify the user is collected.

According to the EU directive, cookies that require the informed consent of the user are all but those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.

Without your express consent (by activating cookies in your browser) FENERS will not link the stored data in the cookies with your personal data provided during the use of the Web.


2.- What cookies are used for:

The Website uses cookies or other information storage and retrieval devices to track user interactions with the products and services offered on the Website.

Cookies make it possible to use a user's browser, as well as the type of device from which the Website is accessed, and are used to facilitate the user's next visit and make the Website or applications more useful.


3.- Types of cookies used on the Web Site:

The Website uses the following types of cookies:

  • Depending on the entity that manages the domain from which the cookies are sent:
- Own cookies: they are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
- Third-party cookies: these are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.
  • Depending on the length of time they remain activated:

- Session cookies: these are a type of cookie designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion.

- Persistent cookies: these are a type of cookie in which the data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

  • Depending on the purpose for which the data obtained through cookies are processed:

- Advertising Cookies: These are those that allow the management, in the most effective way possible, of advertising spaces that, where appropriate, the editor has included on a website, application, or platform from which provides the requested service based on criteria such as the edited content or the frequency at which the ads are displayed. They allow to offer advertising related to the interests of the User.

- Analytical Cookies: When the user enters the Website, through this tool, anonymous information is collected in a standard way about the user's browsing and behavior patterns.

Google Analytics enables cookies in the Website domain called: 

  • "__utma": is necessary for the operation of Google Analytics and has an expiration period of 2 years.
  • "__utmz": is used to perform the location of the visit, that is, from where and how the user has arrived at our website and expires after 6 months. 
  • "_Utmb": This cookie records the time of arrival to the page and expires 30 minutes after the last page view. It is automatically deleted when you change websites or close the browser. 
  • "_Utmc": The current javascript code used by Google Analytics does not require this cookie. Previously this cookie was used in conjunction with the _utmb cookie to determine whether or not a new session should be established for the user after more than 30 minutes on the same page. This cookie is still being written to ensure compatibility with websites where the old urchin.js tracking code is installed. 


4.- Who uses cookies:

Depending on the entity that manages cookies, their use may be given by:

  • Own Cookies: These are those that are sent from our own equipment or domain.
  • Third-party cookies: are those that are sent from a computer or domain that is not managed by us, but by a third party. We use third-party cookies to report Service usage statistics, deliver advertisements on and through the Service.

The companies that use analytics and advertising cookies on the Website are listed below:

  • Google: the site uses the Google Analytics service, which is provided by Google, Inc., an entity whose main office is located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
  • Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this site you consent to the processing of data about you by Google in the manner and for the purposes set out above.
  • Stripe: Used to process credit card payments. It uses a cookie to remember the user and allows FENERS to process payments without storing credit card data on FENERS' servers.


  1. What are your options regarding cookies?

5.1. Tools within the Cookie Policy 

You can set and modify your cookie preferences at any time using the Cookie Management Preferences Tool available on the FENERS website.

5.2. Browser and Device Controls

All browsers allow you to make changes to disable cookie settings. This is why most browsers offer the ability to manage cookies, to gain more precise control over privacy, these settings are located in the "options" or "preferences" menu of your browser.  

If you do not want to be tracked by cookies, Google has developed a plug-in to install on your browser that you can access at the following link:

In each browser the operation is different, the "Help" function will show you how to do it: 

  • Firefox:
  • Chrome:
  • Safari:
  • Explorer:

In addition, you can also manage the cookie store in your browser through tools such as the following:

  • Ghostery:  
  • Your online choices:    

The Website also uses cookies or other storage devices on mobile devices. As with computer browsers, mobile device browsers allow you to make changes to privacy options or settings to disable or delete cookies. If you wish to change your privacy settings, please follow the instructions specified by the developer of your mobile device browser.

5.3. What happens if I disable cookies?

If you continue your navigation, we will understand that you accept the use of cookies by the Website. We inform you that, in the case of blocking or not accepting the installation of cookies, it is possible that certain services will not be available without the use of cookies or that you will not be able to access certain services or take full advantage of all that this Website offers you. For more information, you can consult the guide on the use of cookies from the Spanish Data Protection Agency.

Changes you make to your cookie preferences may make browsing the Website a less satisfactory experience. In some cases, you may not even be able to use parts of the website. Opting out of the placement of advertising cookies does not mean that you will not see advertisements; it means that you will not see targeted advertising.

Please note that if you use the browser or device controls and/or delete or clear cookies from your device after you have changed your cookie preferences, the next time you visit the website our cookie banner will appear and you will need to select your preferences again. Therefore, please ensure that your preferences contained in the Cookie Management Preferences Tool are up to date.


6.- Conservation period of cookies:

The retention period varies depending on the category of cookies. For example, session cookies only last until you close your browser. Persistent cookies have a longer lifetime and are not automatically deleted when you close your browser. 

Generally, each category of cookies is set in your browser for the following time periods:

  • The browsing session: expire when you close your browser.
  • The short term: they expire in 1 month or less. They are used to remind you and the products you are interested in for subsequent short-term visits.
  • Short to medium term: They last between 1 month and 1 year. They are used to remember your language and the country you are in, to provide product recommendations for future visits, and to personalize advertising based on your interests.
  • Long-term: They expire more than 1 year after installation and are used to recognize you across devices, to integrate with third-party tools such as social networking websites, and to facilitate our understanding of how the website is used over a longer period.  

FENERS retains any information derived from the use of cookies for as long as it is needed for the purpose for which it was collected unless deletion is requested. 

We actively review the information and securely delete it when there is no longer a legal, business, or customer need to retain it; or in some cases anonymize it to continue to use it for administrative or statistical purposes or to develop aggregate profiles and segmentations to help us learn more about our general customer types, their needs, and relevant preferences.


7.- More information about cookies:

If you have questions about this Cookie Policy or would like more information, you can contact us by email at