We believe a very important part of the brand experience is not only the product itself, but everything else that the brand stands for and proactively does to shape the industry and make the world a better, more livable place. This is why we think it is important that you can take the time to read about what we stand for in terms of sustainability.
We believe in honest, transparent and stable pricing all year round. We don’t believe in generating anxiety or stress to drive sales because we believe in thoughtful consumption. We don’t support greenwashing as a marketing mechanism to portray brand practices in a dishonest way. Quality and luxury not only come from the product that you are purchasing, but also from everything that surrounds that brand.
When the project was born, we spent one year scouting and visiting different factories until we found the right ones. One of the biggest impacts we can have in the industry is by being very responsible about where we manufacture. Thus differentiating ourselves from the mass-market brands that manufacture overseas. We only work with Spanish regulated manufacturers and keep a safe, clean environment for their team. They also ensure that the use of harmful materials like certain types of chrome, glue, and other chemicals are forbidden. The working conditions of the team are carefully monitored to ensure that legal schedules are maintained and salaries are fair. Creating long-lasting relationships is at the core of our values and that also stands for our community and partners. You can read more about our manufacturers here.
CARBON FOOTPRINT AND LOCAL SOURCING
We ensure the minimum carbon footprint is attributed to each product we make and sell by guaranteeing that everything from our raw materials, suppliers and other stakeholders and partners are locally sourced. Almost every material comes from suppliers in Spain, Portugal, Italy and some from the rest of Europe. All of them have a direct relationship with us and are audited either by us or by our manufacturer. The travel of those materials to Spain is made by road, not air, also reducing the footprint it generates.
We are very strict when it comes to raw materials and sourcing anything. From organic cotton to plant-based leather and Leather-Working-Group certified leather, we are carving a path to a more sustainable industry and a less polluted world.
All of our clothing is currently produced in Spain, in small, family-owned ateliers around and in Barcelona. It is very important for us to control how everything is made from start to finish, and there is a huge culture of high-end clothing manufacturers in the area, that historically come from brands that then went overseas to manufacture many years ago, and have now reinvented themselves into higher levels of garment making.
Our artisan manufacturers are based in the town of Elche, which is in the province of Alicante, Spain. This is where the magic happens. Alicante has worldwide recognition for being home to shoe manufacturing because of its high quality and craftsmanship. We always aim to go the extra mile when it comes to technology and the use of new materials and comfort.
Our manufacturer is known for its knowledge and experience in heels, both for winter and summer styles. Their attention to detail has allowed us to bring our complex designs to life. The factory is led by the second generation of entrepreneurs that make world-class shoes. All the processes from cutting to stitching to lasting are controlled in-house for each pair of shoes.
Glass-blown jewelry: made by Julieta Cajal. Carla and Julieta met in Barcelona one year ago. They shared their love and passion for rare shapes, nature and raw materials. They instantly knew the collaboration between Feners and her was a matter of time. Julieta's natural talent and creativity to express her emotions through borosilicate glass made Metamorfosis jewels an ode to earth. Every piece is handcrafted in Spain and unique.
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We have a period of 14 days upon receipt to start a return or exchange. You can read the full policy here.
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